Shelley M. – Accounts Receivable
Experience
A team member since 2012.
Personal Interests
Spending time with family, Mississippi State athletics, DIY projects
Reviews
I had some plumbing issues/sewage back up. Looked online, and found this company. I called and got an immediate response. Tina was very friendly and told me one of their associates would be at my house soon. I meet Justin at the door no later than 45 minutes later. He was very professional, walked through my home to get the facts.drove to my backyard and got started to work. He was very patient and precise with his work. He got part of my problem taken care of, but we might have another problem with a possible broken pipe under ground. So we made a plan, he will return with a snake web cam. My appointment was made, he cleaned up, I paid him. For a home built in 1972, and have never had a plumbing issue till now, I would not doubt with mature trees all around I might have the problem he diagnosed. I will highly recommend this company to all.read more
Pam Norris
02:07 14 Nov 19
Outstanding customer service! Our technician Michael was great and very thorough! Definitely would use them again.read more
Stephen Williams
22:50 07 Nov 19
We have used Luquire since we bought our house last year. They are prompt, curtiouse and very friendly. Love how they say yes ma'am and listen to what I have to tell them.read more
deborah keefer
15:22 15 Oct 19
Technician arrived promptly and serviced my air conditioner on an extremely HOT day. The service is supreme.read more
Mona Sweatt
14:03 15 Oct 19
Best service from everyone. Been using Luquire for more than 20 years. Always the bestread more
Jim Segrest
22:40 21 Sep 19
Service was outstanding. Called because air was out and a technician was at my home in two hours. He was very polite and professional. Would reccomend this company and will definitely be using again.read more
LaShaun McDade
20:52 15 Aug 19
Luquire stuck with me until my A/C unit was fixed during our hottest summer ever. It was kind of an unusual problem but they came out without hesitation until it was solved. They explained everything to me as they went & I could tell they love their work. I think Jim was as relieved as I was to finally find the dying part! Thank you so much for your diligence & professionalism Nick & Jim!read more
L Anderson
16:07 15 Aug 19
Very pleased with the HVAC maintenance service. The technician was timely and friendly. I was able to get an appointment quickly.read more
Kristin Jeffreys
08:18 14 Aug 19
After paying other heating and air companies to repair my system only to have the same problem afterwards I called Luquire. The technician they sent out was very knowledgeable and thorough and got the thing fixed. I couldn't be more pleased.read more
Scott Baldwin
21:28 13 Aug 19
Excellent!! A+++ Service. The plumber cleared a clog that was bad for a couple of years. Had other companies claim to have cleared it but lied.read more
Chris Hopson
13:26 07 Aug 19
This business is a company of caring and professional people. Integrity is of utmost importance to them and they are extremely knowledgeable in their craft. I highly recommend them. You won’t be sorry.read more
Ginger Lowe
00:15 26 Jul 19
I highly recommend AC by Luquire. They were prompt, professional and courteous. The technician Jim quickly diagnosed my problem, and after getting the part, had me chillin in 25 minutes. He was friendly, respectful and efficient. Thanks!read more
Roger Hardin
14:58 25 Jul 19
My a/c hadn't cooled my house properly in a month leaving me with a $295.00 power bill. I called Luquire and they had a tech (Chris) come out. He diagnosed my problem which wasn’t easy and got my home cool as it was when I first purchased it!read more
K G
22:49 21 Jun 19
I am thankful that Luquire has their technicians working on the weekends especially on Sundays for people like me whom works 40 hours away from home Monday through Friday. I have bragged about Luquire to my friend because their helpful technicians. I will always use Luquire Plumbing and Air Conditioning as long as I live here in Montgomery!read more
Wendy Morrison
00:58 21 Jun 19
After calling every number in the phone book and leaving messages I called them, the receptionist was nice and they got to my home within an hour and we live an hour away. The technician was extremely knowledgeable and nice when it came to us and our concernsread more
Shaquanna Green
13:21 02 Jun 19
Many Thanks to Mr. Chad, Mr. John and Mrs. Tina for rapid response and quality plumbing repairs!!! The best plumbing guys and gal around!!!read more
Lee Grimes
01:10 01 Jun 19
Plumber was great. He arrived quickly and had everything fixed shortly after he was on site.read more
Alan Werts
15:38 22 May 19
Luquire is the best company ever. Tim assessed my issue on 5-3-19. He was knowledgeable and professional. I decided to have Luquire install a brand new system. Later that day Lee Grimes came to my home with the proposal. His explanation of the 10 year warranty and services included sold me and I was excited for the installation. Lee told me to expect the installers around 8:30 am......Justin and Nick arrived at 8:11!!! Both men started immediately and were the most courteous and kind professionals who showed extreme care of my home...inside and out. I am pleased beyond words. Luquire is a class act for sure. Thank you so muchread more
Barbara Larkin
22:28 07 May 19
Luquire employee was wonderful!! Not only did he fix my problem, he gave me excellent advice about caring for my AC and preparing for replacementread more
Donna Chow
15:47 29 Apr 19
Mr Brown is a wonderful man and very knowledgeable of our unit.
Kesha Shaw
21:19 18 Apr 19
Nick and Lee where very conscientious and informative. They both went above and beyond to ensure their quality of work.read more
Ethan Hiett
15:09 17 Apr 19
Your technician came yesterday to give my new heating/air-conditioning system a check up. Hunter was right on time, very professional, and worked efficiently to ensure my system would continue to serve me now and in the future. He answered my questions and gave me a good report after inspecting my unit both inside and outside: everything was just fine. I highly recommend Luquire.read more
Judy Crockett
18:06 05 Apr 19
As always I have a great experience with Luquire. Scott was helpful in his instructions. Kudos Scott!read more
Cheryl Culp
15:44 03 Apr 19
He was very nice I like the Way he conducts himself
Patricia Wilson
15:23 22 Mar 19
Scotty B was awesome did a most thorough service and educated us on the best quality AC filter and we learned all about MERV! He also cleaned our AC canopy with a chlorox solution and it just shines! He took care in washing out the unit and showed us about the thermostat settings! He also informed us about the Luquire senior citizens discount and we so appreciate that!! Luquire will be successful because it has caring and service oriented experts like Scotty B! We are going to shift our AC service at our lake home to Luquire! Ruby Lewis and Lee Anne Blackwellread more
Lee Anne Blackwell
22:50 22 Feb 19
They rescheduled the appointment twice, once due to weather and once due to higher priority job - they showed up as scheduled the third time - Chad and his helper did a surperb job - the job was completed in the time promised - greatly satisfied!!read more
Charles Weaver
22:15 21 Feb 19
I have to thank Air Conditioning by Luquire for caring about their customers. They listen to customers concerns and go the extra mile to resolve issues and make their customers happy. Yes, the problem was resolved by finding me a wonderful electrician. Thanks to the crew that was sent to my resident.read more
Agnes Oberkor
03:47 21 Feb 19
I am always please with the Luquire Service. Mr. Scott Brown provided service check for my family's heatpump today. Mr. Brown provided exceptional service!!!read more
Sherri Taylor
01:46 15 Feb 19
We have used Luquire for years because we appreciate their integrity and professionalism.read more
Jason Pratt
16:29 13 Feb 19
On time and great service! Could not have been any better.
Conrad Missildine
16:36 12 Feb 19
Thank you for the very good service ..the tech immediately addressed an issue, because of his efficiency, a second trip was not warranted for the maintenance. This is truly SERVICE AT A HIGH QUALITYread more
Judy Rutland
21:24 18 Dec 18
Nick with Luquire was at my house within 20 minutes. He was extremely polite and professional. Explained everything he was doing with my A/C unit, showed me where the fault was with the unit (caused by another local A/C company). If you're needing repairs to your A/C call Luquire and hope Nick is on duty. They have our future business thanks to Nick.read more
Steven Rosser
01:23 04 Sep 18
I have used Luquire for many years and so have my parents. The staff and repairman are curtious and knowledgeable. Their response time is very quick. I highly recommend them.read more
Janet Treat
13:48 14 Aug 18
Had them come out twice, first tech got the AC running and did all the servicing. In about 5 day same issue, another tech came out right away, was able to diagnose the problem to failing start capacitor. Did not charge service fee (89$) for coming out second time. Both techs were were professional and just nice people in general. Will only use them for all my heating and AC needs in the futureread more
Aleksej Nikandrov
14:48 08 Aug 18
The estimate we received for a new air conditioning unit was the lowest out of the four we received. So we let them install the new a/c. The crew that installed was friendly, courteous and professional. I would recommend them for the price and the customer service, which is so hard to find these days.read more
Carol Blevins
14:37 08 Aug 18
Carrier Infinity system shut down and sent an email notice of event. I called Luguire and they had a tech on site within two hours. Excellent service.read more
Calvin Nelson
20:01 30 Jul 18
Service technician was very polite and was well versed in AC repair. You're response time was great! I won't hesitate to call you again for my AC work.read more
Robbie Rutland
21:31 15 Jun 18
The best, fastest service I've had! Most of my AC issues happen after hours, and you guys are always quick to respond and fix most things on first trip. Great to deal with a company that puts it's customers first! Great company, great team!read more
Randy Montz
20:16 15 Jun 18
Arrived on time. Courteous. Careful not to soul or damage property. Finished ahead of schedule.read more
Loye Moorer
19:53 14 Jun 18
We have used Luquire for over 10 years. They have provided exceptional service without exception. Courteous and professional!read more
Douglas Jones
19:11 14 Jun 18
They are very professional and helpful. We have been extremely pleased with our service.read more
devon otwell
18:45 14 Jun 18
Very pleased with Chris Geer! His customer service ethic made all the difference....didn’t feel rushed or run over with a pushy attitude—he listened to me/my concerns and explained all he needed to do. Best service from Luquire to date! Will request Chris from now on!read more
Carolyn Richards
20:17 17 May 18
We are only in the preliminary stages of having our HVAC system fully replaced with AC by Luquire and so far I’ve been very impressed although their reputation preceded them. We’ve had knowledgeable, helpful technicians and estimators our to the house who were able to answer all our questions and advise us on various options, the pros and cons of all of them, and were very likable and helpful. Very pleased so far. We are scheduled to have the HVAC replaced next Thursday.read more
York Smith
23:24 09 May 18
The service was prompt & on schedule. The tech was knowledgeable & friendly. I would recommend the service to everyone.read more
Hugh Tomlin
22:54 09 May 18
The technicians are knowledgeable, thorough and very nice. Everyone I have dealt with at Luquire from the scheduling people, technitions and salesmen have been very professional. Will not even consider using another a/c company in Montgomery. They are the best!read more
Richard Friar Last
14:19 23 Apr 18
Great service. The technition was very puntual and professional. He did a great job and really showed pride in his work. He cleaned up behind himself and answered all my questions. I will use Luquire again for my AC and plumbing needs.read more
Jeff Mote
01:32 21 Apr 18
Excellent company, I am always pleased by the service techs sent out. They are always on time, courteous and knowledgeable.read more
William Cox
01:10 20 Apr 18
The employees was on time,did his job,asked if we had any question, he explains what all was done. We are very pleased with his work.read more
Ricardo Franks
16:47 27 Mar 18
Came out quickly and fixed our air conditioner. Very knowledgeable and helpful! Answered all of our questions!! Will recommend to others!!read more
diane a
21:05 23 Mar 18
I had a nasty sewer break on a Sunday morning and the crew from Luquire were awesome! They were there right away, were curtious, friendly and most importantly competent in the job. They solved the problem and I had my house back within 24 hours. GREAT service. I would recommend them to anyone!read more
George Munkachy
16:43 07 Mar 18
Liquids staff did a professional and speedy job repairing my aim conditioner. They did a thorough diagnosis of the problem and gave me several options for repair. I own several properties and will definitely use Luquide in tha future.read more
willie johnson jr
18:20 24 Feb 18
Last night our furnace stopped blowing warm air. I called Luquire in the morning and within an hour Chris Geer, a certified tech for Luquire, showed up and got right to work. He tested everything, explaining along the way (in layman's terms) what the problem was and that all safety systems were working. Turns out the pressure on my propane tank was low. We had the problem repaired and everything is working great. Best thing of all....everything was covered by the warranty. I don't think we will need a new furnace any time soon, but if we do, Luquire will get our business. From the prompt call center to the the friendly, knowledgeable technican and the product warranty we will never go anywhere else. Luquire has a lifelong satisfied customer in usread more
Carolyn Fields
18:39 06 Feb 18
HVAC system went out at 3am and a call to Luquire was answered right away. They offered to come out right away, but I said it could wait until morning. By 7am Nick called to say he was on his way to my house. In just 30 minutes he located the problem and was done in less than two hours. No charge since my unit was under warranty and I have a service contract. Excellent company and excellent customer service.read more
James Gray
19:07 16 Jan 18
The outside unit on our heat pump is freezing during all this cold weather. We called and Nick was here in less than an hour. Within ten minutes, he diagnosed the problem. He had to go back to the shop to get a new part. Bottom line, the part was installed and everything was working two and half hours after after our call. Nick was courteous and answered all our questions. Great guy to work with, but that seems to be the standard with all Luquire employees.read more
Floyd Bennett Rounder Drennon
01:45 16 Jan 18
I love A/C by Luquire, my parents & I have been customers for years & have always been very happy. Wes is the service technician for both of our houses & we cannot say enough great things about him! Wes is awesome & a great asset to Luquire!!!!read more
Traci Harris
17:16 01 Nov 17
AC by Luquire is very responsive and diligent to find the problem! I have two older AC units and they have had their challenges this summer. Nick was great and kept me informed of the issues while working on my unit. Thanks Billy Gibson...you have an awesome team!read more
Laura Harris
11:30 14 Sep 17
Had a reoccurring issue that seemed to only present at night (2am and 3am issues). They guys came out after hours check the system but it always seems to work fine when they were there. Finally, we could reproduce the problem on the 4th visit, the emergency heat was coming on with the AC. Kyle S. was able to track down a short in the wire in the wall. The 4 trips out, they only charged me for the initial call out as they could not find a problem. That was a huge relief to me and shows they are willing to stick with a problem. I am very pleased. I was ready to spend 5k on a new system, but they resolved the issue for a normal service call. All of the guys are professional, prompt and work for a true solution and just not replacing parts hoping to fix an issue. Thank you, I really appreciate hard work and persistence. Invoice 413958read more
Wade Goggin
01:55 11 Sep 17
Kyle did an outstanding job of repairing and servicing all 3 of our AC units. He took the time to completely clean each, and made sure everything was functioning as it should. Great to see someone taking pride in their work. From purchase, installation, service and repair you can't ask for more from a company.read more
Shawn Battison
12:16 15 Aug 17
Today I had a service call appointment for 8:30am at the lasted. However, Nick showed up early and I really liked that. He seem extremely happy to be there at 7:50am. I was happy he was early because that means I get to work on time. He fix the problem with my thermostat which seem to be tempermental. He fix it and stayed to make sure it was working correctly before he would leave which gave me the impression that he cared, because sometimes a bad tech will fix and go, and not stick around but Nick did. I am very pleased with everyone I have come in contact with at Luquire. Please don't ever change. ????read more
Robert Goodwin
02:27 11 Aug 17
Response time to our issues were addressed immediately. The experience was pleasant. Wesley was very knowledgeable concerning our AC issues. I highly recommend Luquire for AC/Heating needs!read more
Molli Jones
20:54 31 Jul 17
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