Read Our Reviews
Sue Grimmig
21:43 20 May 22
Timely. Helpful. Professional. Diagnosed the problem quickly. Explained what the charges would be prior to repairs.
Matthew Lords
19:18 16 Apr 22
AC stopped working after hours and someone came to check it out that night. While they didn’t have the stuff needed to fix it then, they came back the next day and fixed everything. It was amazing.
Mr. Crittenden
14:34 14 Feb 22
Good quality, professional service as well as down to earth. They've also given me a chance to catch-up on my maintenance service schedule in order to renew my HVAC warranty. THANK YOU♥️.
Margaret Lynne Ausfeld
16:06 12 Jan 22
I was very impressed with the responsiveness and professionalism of the service technicians who responded to my weekend call when my home heating failed. The on-call technician (Andrew) returned my call with 20 minutes and explained his status on a repair in Prattville, and then followed up with an estimate of when he could get to my house to diagnose the problem. He contacted me on the way, and once there, diagnosed the problem and the part needed. He let me know that the office would be in touch the following day to let me know the status of the part and a timeframe for repair. I was fortunate that I have seasonal checkups for my unit with this company, and my regular tech (Tim) contacted me and went to my residence, installed the part, and let me know that the unit was fully functional again.
Needless to say I was relieved that I was able to have my heat restored within basically within 24 hours. (And yes, it got very cold the night that the unit was, fortunately, repaired!)
When you think of all the negatives today commonly associated with customer service, this company has obviously really got it together. I could not have asked for more and really appreciated their help. Both of the technicians went out of their way to be clear on expectations and what I needed to know, including the costs. Fortunately for me, the problem was covered by warranty. So I can't comment on relative cost issues. Will only say I am glad that I have the seasonal maintenance work done and I value that relationship too.
I would highly recommend the company to anyone who is looking for a very well-run heating and air business.
John Gunther
02:05 07 Dec 21
Very prompt, professional and expert craftsmen. All employees that replaced our old hvac system were super friendly and courteous. Good value for the money! Definitely recommend!
Alan Fortin
07:27 27 Oct 21
Hot water tank was installed by Spire. When the hot water tank no longer worked 9 months later, Spire said no techs are available in Pike Road, Alabama to service the hot water unit. After calling LUquire, a tech came out and guided me through the process of not only getting he unit unit fixed but as it turned out through the manufacture warranty, a brand new hot water tank replaced. The honesty and dedication by the service tech, Jesé was perfect and greatly appreciated. I’d recommend LUQuire as your first choice of service.or repair.
Taylor Bowles
20:59 16 Sep 21
Called Luquire to check on a dryer vent that I believed was backed up, they sent someone out to Prattville almost immediately to give me a quote and sent a tech back the next day to do the work! Dryer is finally drying! Great customer service!
miae smith
21:50 17 Jun 21
I had a really good experience with EDWARD.
he was very polite and did great work!
Highly recommend. A+++++
Eric Love
13:57 07 Jun 21
The staff and technicians were very courteous, considerate, knowledgeable and professional about solving my problem. My family and I highly recommend Luquire for the services that they provide. From a scale of 1 through 10, I give them a 10+. The service was excellent!!!